Refund Policy

Last updated: November 7, 2026

14 days, no questions asked

If Safe8bit Pro isn't for you, we refund the full amount up to 14 days after purchase. The same applies to each annual renewal: you have 14 days from the date of the charge.

How to request one

Reply to the Paddle receipt, request the refund at paddle.net, or write to us at suporte@safe8bit.com with the email used for the purchase. The refund is made by Paddle, to the same payment method, usually within 5 to 10 business days, depending on your bank.

What happens to the license

With the refund, the subscription is canceled and you are not charged again. The key is verified on your Mac, without internet, so the one you have already received keeps working until the expiry date it carries. After that date, the app becomes Safe8bit Lite, and your vault and your secrets remain intact.

Cancel without a refund

You can cancel the renewal at any time, through the link in the Paddle receipt or by writing to us. Pro continues until the end of the period already paid for and there are no further charges. After the 14 days there is no refund for partial periods.

Your rights

This policy is in addition to the rights the law gives you as a consumer and does not limit them.